> For the complete documentation index, see [llms.txt](https://docs.sentiance.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sentiance.com/getting-started/insights-control-tower/admin/business-users-management.md).

# Business Users Management

A **Business User** is someone who has access to ICT to perform specific operational, analytical, or administrative tasks. Each user must have at least one role but can be assigned multiple roles depending on their responsibilities as described [here](/getting-started/insights-control-tower.md)

## Managing Business Users

#### Inviting a New User

1. Navigate to the **Admin** tab
2. Click **Invite User**
3. Enter the user’s email address
4. Select the appropriate role(s)

The invited user will receive an email to set up their ICT account (if they do not already have one).\
Once account setup is complete, they will gain access to ICT. Their name and account status will appear in the user list.

#### Removing a User

1. Go to the list of Business Users
2. Locate the user you want to remove
3. Click the **Remove** button
4. Confirm removal

You can verify the action by checking that the user no longer appears in the list.

#### Modifying User Permissions

1. Go to the Business Users list
2. Select the user whose role you want to update
3. Click **Add Scope** (or manage roles)
4. Add or remove roles as needed
5. Click **Save**

The updated roles and permissions will apply immediately.

#### Reset MFA

To reset the MFA for a user, just locate the user in the users list and click on reset MFA. This will alow the user to reset their MFA and regain access to ICT.

{% hint style="success" %}
This role-based structure ensures secure access control while giving each team member the tools they need to operate effectively within ICT.
{% endhint %}