Why Firehose?

A common desire among clients is to react to their user's activities when they happen. You might want to enhance their experience in a travel app based on their mode of transport or show them relevant offers when they plan to visit a store. Receiving updates of a user's activities as they happen is necessary in such cases.

Enter the Firehose: our way of sending you updates on the activities of your users.


Delivery of messages in Firehose is done via Webhooks. Webhooks are a well-known and much used integration pattern and quite popular in linking applications for message delivery.


Things We Need from You

In order to receive events over Firehose we need you to set up an endpoint capable of receiving HTTP POST requests in JSON format, compressed with gzip. Messages are based on events that take place on the Sentiance platform. You tell us which events you want to listen to and the details of your endpoint and we start sending you messages whenever we have a new event for a user of your app.

Message Format

All messages will have a general envelope format and then a data field with a unique format per event type.

"data": [
"meta": {
"message_type": <typeOfEvent>,
"message_timestamp": <timestampOfEvent>
"data": {
"user_id": <idOfUser>

A message will always be a JSON object with a data field which is an array of multiple events. These events could be of different types and from different users, batched into one request.

Each item will have a meta JSON object with fields message_type and message_timestamp. On webhooks configured to listen to only one type of event, the message_type will always be the same. If you wish to receive more than one type of event on the same webhook, you will need to check the message_type field to determine which event you are looking at. The message_timestamp field will tell you when the event was generated in our system. These timestamps are in ISO 8601 format.

Based on the value of message_type you'll need to parse the data field.

All messages are gzipped before sending over the wire.


To save on network bandwidth we batch messages sent over the webhook. Batching is done over both time and space, the defaults are 5 seconds and 1 MB, that is to say that once we have 1 MB worth of data or 5 seconds have passed, we will create a batch of data and send a request. These values can be configured so let us know what you want. The ranges are 1 - 300 seconds and 23kb - 4MB.

Note: The batching by size is done before gzip compression.


On each successful delivery we expect a 200 OK Status Code. If we don't get one, we will keep retrying (see below). We try our best to guarantee at least once delivery. This means we might sometimes send multiples of the same message if our server fails to recognise a successful acceptance of our POST.


To ensure that your messages originate from Sentiance and not from a malicious third party, we will set a BasicAuth header on every request. You can send us the credentials in username:password form ( for security) and we will attach them to every request.

Furthermore, we request that you secure your connection with TLS. is a great place to inspect your endpoint and ensure it meets ongoing security standards. We require a B grade or above to ensure all data is transmitted securely.

Both these security measures are mandatory.

Furthermore all our calls originate from the following dedicated IPs, if you wish to protect your endpoint with IP whitelisting please add these to your whitelist.




Handling them like a Champ

If your endpoint is unreachable, whether it be network fluctuations or a temporary server outage, we aim to still send the message to you. Firehose expects a 200 OK response for every message sent. If it gets back anything else, it will keep retrying with exponential backoff from 100 ms up to 5 minutes.


Every webhook has a retention period. This is the amount of time we will keep messages for that webhook before discarding them. This ensures that we avoid sending stale information.

For example, if your retention period has been set to 30 minutes and your endpoint has been down for 40 minutes, on resuming you will only receive messages that are up to 30 minutes old. Messages from the first 10 minutes of downtime will have been dropped.

You can request a specific retention period when requesting the webhook setup. The retention period can be set up to as high as 24 hours.


To test out the viability of your newly created endpoint, you can try the following curl:

curl -X POST \ \
-H 'Authorization: Basic c2VudGlhbmNlOnNlY3VyZXBhc3N3b3Jk' \
-H 'Content-Encoding: gzip' \
-H 'Content-Type: application/json; charset=utf-8' \
--data-binary @firehose-transport-example.gzip

You'll have to change the url being targeted, but for the rest you can use as is. The encoded basic auth credentials are sentiance and securepassword. The provided example file is a Transports event as shown at the end of the page.

Additionally example server implementations can be found here.


Do you support multiple endpoints per webhook?

Unfortunately we don't. We have tried to keep the design of the Firehose as simple and fast as possible which means keeping the core feature-set minimal and maintainable.

Can I receive messages from multiple apps on the same endpoint?

While this is possible, it comes with the catch that you won't know which messages are from which app. One way to remedy that is to use a dynamic route parameter in your endpoint that encodes the appId.

For example:



With being the route that handles and parse appId. Check our example server implementation for how such an endpoint might be written.

Event Reference


"meta": {
"message_type": "transport",
"message_timestamp": "2018-07-14T17:21:00.000+00:00"
"data": {
"event_id": "8b1e30e2-4c51-480c-af26-fd312bcfd08c",
"user_id": "595a29d58fbb430700000027",
"mode": "car",
"start": "2018-07-14T14:31:58.416+00:00",
"end": "2018-07-14T17:21:00.000+00:00",
"distance": 282159,
"behavior_scores": {
"overall": 0.81,
"smooth": 0.88,
"legal": 0.7,
"anticipative": 0.86,
"focus": 1,
"mounted": 0,
"hard_accel": 0.25,
"hard_brake": 0.75,
"hard_events": 0.83,
"legal_v2": 0.65,
"hard_turn": 0.5,
"smooth_v2": 0.88,
"anticipative_v2": 0.68
"start_location": {
"timestamp": "2018-07-14T17:06:31.000+00:00",
"longitude": 4.0696,
"latitude": 49.23617
"end_location": {
"timestamp": "2018-07-14T17:11:08.000+00:00",
"longitude": 4.06919,
"latitude": 49.23614


"meta": {
"message_type": "event_prediction",
"message_timestamp": "2019-06-13T08:25:54.496+00:00"
"data": {
"user_id": "000000000000000000000000",
"events": [
"type": "StationaryPrediction",
"start": "2019-06-13T09:34:56.024+01:00",
"end": "2019-06-13T19:37:30.000+01:00",
"probability": 0.31,
"location_type": "Work",
"significance": "work",
"latitude": 48.872234,
"longitude": 2.775808
"type": "TransportPrediction",
"start": "2019-06-13T19:37:30.000+01:00",
"end": "2019-06-13T19:45:00.000+01:00",
"probability": 0.32,
"mode": "car"
"type": "StationaryPrediction",
"start": "2019-06-13T19:45:00.000+01:00",
"end": "2019-06-14T08:22:30.000+01:00",
"probability": 0.36,
"location_type": "Home",
"significance": "home",
"latitude": 48.856613,
"longitude": 2.352222
"trigger_time": "2019-06-13T08:24:56.024+00:00",
"probability": 0.0037640448000000005


"meta": {
"message_type": "location",
"message_timestamp": "2018-07-14T17:21:00.000+00:00"
"data": {
"user_id": "595a29d58fbb430700000027",
"last_location": {
"latitude": 51.19661,
"longitude": 4.40805,
"accuracy": 14,
"time": "2018-10-01T16:03:50+02:00"
"previous_location": {
"latitude": 51.19512,
"longitude": 4.40805,
"accuracy": 19,
"time": "2018-10-01T15:03:50+02:00"