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SentianceInsights-Control-TowerLegacy DocsImportant Security Notice
  • Introduction
  • Integrating the SDK
    • Getting Started
    • Android Quick Start
      • 1. Including the SDK
      • 2. Initialization
      • 3. User Creation
      • 4. Enabling Detections
      • 5. SDK Status Updates
      • 6. Permissions
      • 7. Additional Requirements
    • iOS Quick Start
      • 1. Including the SDK
        • Using CocoaPods
        • Using Carthage
        • Using Swift Package Manager
        • Manual Integration
      • 2. Project Settings
      • 3. Initialization
      • 4. User Creation
      • 5. Enabling Detections
      • 6. SDK Status Updates
      • 7. Permissions
      • 8. Additional Requirements
    • React Native Quick Start
      • 1. Including the SDK
      • 2. Configuration
      • 3. Initialization
      • 4. User Creation
      • 5. Enabling Detections
      • 6. SDK Status Updates
    • Flutter Quick Start
      • 1. Including the SDK
      • 2. Configuration
      • 3. Initialization
      • 4. User Creation
      • 5. Enabling Detections
      • 6. SDK Status Updates
    • What Comes After Integration
    • Integration (FAQ)
    • Detections (FAQ)
  • Sentiance Insights
    • Overview of Sentiance Insights
      • Driving Insights
        • Transports
        • Driving Events and Scores
        • Car Crashes
      • Mobility and Lifestyle Insights
        • Visit Essentials
        • User Segmentation
    • Engagement
      • User Adaptive Score
      • Streaks
      • Challenges
      • Reward System
      • Communication Campaign
      • Social Groups
        • Technical Details
    • Accessing Sentiance Insights
      • via On Device API
      • via Cloud API
      • via Firehose - Realtime Messages
      • via Offloads
  • FAQ
    • Security, Privacy and Terms of Service (FAQ)
  • Important topics
    • SDK
      • Appendix
        • Android
          • Android 10 Update Behavior
          • Android Battery Optimization
          • Artifacts & Dependencies
          • Manifest Permissions
          • Notification Management
          • Sample Notification
          • Supported API Levels
        • iOS
          • App Store Privacy Section
          • App Store Release
          • Apple Privacy Manifest
          • ARM Simulator Support
          • Dependencies
          • iOS 13 permission changes
          • Supported iOS Versions & Architectures
          • Swift Support
          • v5.x Framework Files
          • v6.x Framework Files
        • Controlled Detections
          • Automatic Detections
          • Automatic Detections with Forced Trips
          • Controlled Trips Only
          • Checking Trip Status
        • Control Sending Data
        • Custom User Metadata
        • Detecting Vehicle Crashes
        • Feature Production Readiness
        • Migration Guide
          • Android
          • iOS
          • React Native
          • Flutter
        • On-Device Features
        • React Native
        • SDK Initialization
        • User Access Token
        • User Creation
        • User Linking
        • Xamarin
      • API Reference
        • Android
          • AsyncInitializationError
          • AsyncInitializationResult
          • DateTime
          • DetectionStatus
          • DisableDetectionsError
          • DisableDetectionsResult
          • Driving Insights
            • CallWhileMovingEvent
            • DrivingInsight
            • DrivingInsightsApi
            • DrivingInsightsReadyListener
            • HarshDrivingEvent
              • Type
            • PhoneUsageEvent
            • SafetyScores
            • SafetyScoreRequestParameters
              • Builder
              • OccupantRoles
              • Period
              • TransportModes
            • SpeedingEvent
          • Smart Geofences
            • DetectionMode
            • SmartGeofence
            • SmartGeofenceApi
            • SmartGeofenceEvent
              • Type
            • SmartGeofenceEventListener
            • SmartGeofencesRefreshError
              • SmartGeofencesRefreshFailureReason
            • SmartGeofencesRefreshResult
          • EnableDetectionsError
            • EnableDetectionsFailureReason
          • EnableDetectionsResult
          • EventTimeline
            • EventType
            • TransportMode
            • Event
              • OffTheGridEvent
              • StationaryEvent
              • TransportEvent
              • UnknownEvent
            • EventTimelineUpdateListener
            • EventTimelineApi
            • OccupantRole
            • Venue
              • VenueType
              • VenueSignificance
          • Feedback
            • FeedbackApi
            • OccupantRoleFeedback
            • OccupantRoleFeedbackResult
          • GeoLocation
          • InitializationResult
            • InitializationFailureReason
          • InitState
          • MetaUserLinker
          • MetaUserLinkerAsync
          • MetaUserLinkerCallback
          • OnInitCallback
            • InitIssue
          • OnSdkStatusUpdateHandler
          • OnStartFinishedHandler
          • PendingOperation
            • OnSuccessListener
            • OnFailureListener
            • OnFailureListener
            • OnCompleteListener
          • ResetCallback
            • ResetCallback.ResetFailureReason
          • ResetError
            • ResetFailureReason
          • ResetResult
          • SdkConfig
            • LocationPermission
            • Builder
          • SdkException
          • SdkStatus
            • LocationSetting
            • Quota Status
            • StartStatus
          • SdkStatusUpdateListener
          • Sentiance
          • SentianceOptions
            • SentianceOptions.Builder
          • StartTripError
            • StartTripFailureReason
          • StartTripResult
          • StationaryInfo
          • StopTripError
            • StopTripFailureReason
          • StopTripResult
          • SubmitDetectionsCallback
          • SubmitDetectionsError
            • SubmitDetectionsFailureReason
          • SubmitDetectionsResult
          • Token
          • TokenResultCallback
          • TransmittableDataType
          • Transport Sessions
            • SensorDataChunk
            • TransportSession
            • TransportSessionApi
            • TransportSessionListener
          • Trip
            • StartTripCallback
            • StopTripCallback
            • TransportMode
            • TripTimeoutListener
            • TripType
          • TripInfo
          • UserAccessTokenError
            • UserAccessTokenFailureReason
          • UserActivity
          • UserActivityListener
          • UserActivityType
          • UserContext
            • Attribute
            • Segment
              • SegmentCategory
              • SegmentSubcategory
              • SegmentType
            • SemanticTime
          • UserContextApi
            • RequestUserContextFailureReason
            • RequestUserContextError
            • UserContextUpdateCriteria
            • UserContextUpdateListener
          • UserCreationError
            • UserCreationFailureReason
          • UserCreationOptions
            • UserCreationOptions.Builder
          • UserCreationResult
            • UserInfo
          • UserLinker
          • UserLinkerAsync
          • UserLinkerCallback
          • UserLinkingError
            • UserLinkingFailureReason
          • UserLinkingResult
          • VehicleCrashDetection
            • CrashDetectionApi
            • CrashDetectionState
            • VehicleCrashDiagnostic
            • VehicleCrashEvent
            • VehicleCrashDiagnosticListener
            • VehicleCrashListener
            • VehicleCrashSeverity
          • Waypoint
        • iOS
          • Detections
            • Enable Detections
            • Disable Detections
          • Driving Insights
            • SENTCallWhileMovingEvent
            • SENTDrivingInsights
            • SENTDrivingInsightsReadyDelegate
            • SENTHarshDrivingEvent
              • HarshDrivingEventType
            • SENTPhoneUsageEvent
            • SENTSpeedingEvent
            • SENTSafetyScores
            • SafetyScoreRequestParameters
              • SafetyScoreRequestOccupantRoleOption
              • SafetyScoreRequestPeriod
              • SafetyScoreRequestTransportModeOption
          • Event Timeline
            • EventTimelineDelegate
            • SENTOccupantRole
            • SENTTimelineEvent
              • SENTOffTheGridEvent
              • SENTStationaryEvent
              • SENTTransportEvent
              • SENTUnknownEvent
            • SENTTimelineEventType
            • SENTTimelineTransportMode
            • SENTVenue
            • SENTVenueSignificance
            • SENTVenueType
          • Feedback
            • SENTFeedback
            • SENTOccupantRoleFeedback
            • SENTOccupantRoleFeedbackResult
          • SENTCompletionHandlers
          • SENTConfig
          • SENTDate
          • SENTGeolocation
          • SENTAsyncInitializationCompletionHandler
          • SENTAsyncInitializationError
          • SENTAsyncInitializationResult
          • Sentiance
          • SENTInitializationResult
          • SENTOptions
            • SENTOptionsInitPurpose
          • SENTPublicDefinitions
          • SENTSDKStatus
          • SENTToken
          • SENTTransmittableDataType
          • SENTUserActivity
          • SENTVehicleCrashDetectionState
          • SENTVehicleCrashDiagnostic
          • SENTVehicleCrashEvent
            • SENTVehicleCrashSeverity
          • SENTWaypoint
          • Smart Geofences
            • SENTSmartGeofencesRefreshHandler
            • SmartGeofenceDetectionMode
            • SmartGeofencesRefreshError
              • SmartGeofencesRefreshFailureReason
            • SmartGeofencesRefreshResult
            • SmartGeofence
            • SmartGeofenceEvent
              • SmartGeofenceEventType
            • SmartGeofenceEventDelegate
          • Transport Sessions
            • SENTAccelerometerDataIterator
            • SENTLocationDataIterator
            • SENTSensorDataChunk
            • SENTTransportSession
          • User Context
            • SENTAttribute
            • SENTRequestUserContextCompletionHandler
            • SENTRequestUserContextError
            • SENTRequestUserContextFailureReason
            • SENTSegment
              • SENTSegmentCategory
              • SENTSegmentSubCategory
              • SENTSegmentType
            • SENTSemanticTime
            • SENTUserContext
            • SENTUserContextDelegate
            • SENTUserContextUpdateCriteria
          • User Creation & Linking
            • SENTUserInfo
            • User Creation
              • SENTUserCreationResult
              • SENTUserCreationFailureReason
              • SENTUserCreationError
              • SENTUserCreationCompletionHandler
              • SENTUserCreationOptions
            • User Linking
              • SENTNoOpUserLinker
              • SENTUserLinkingResult
              • SENTUserLinkingFailureReason
              • SENTUserLinkingError
              • SENTUserLinkingCompletionHandler
              • SENTUserLinker
        • React Native
          • core
            • Definitions
            • Examples
          • crash-detection
            • Definitions
            • Examples
          • driving-insights
            • Definitions
            • Examples
          • smart-geofences
            • Definitions
            • Examples
          • event-timeline
            • Definitions
            • Examples
          • legacy
            • Definitions
            • Examples
          • user-context
            • Definitions
            • Examples
        • Flutter
      • Battery Optimization on Android
      • How To
        • Check the Location Permissions
        • Utilize the Event Timeline API
        • Utilize the Driving Insights API
        • Utilize the User Context API
        • Utilize the Smart Geofences API
      • Troubleshooting
        • Android
        • iOS
      • Changelog
        • Android
        • iOS
        • React Native
        • Flutter
    • Authentication and Authorization
    • User Creation (via Authentication Code)
    • User Deletion
    • PlayStore Location Access Review
    • Privacy Report & Dashboard
    • Crash Detection
    • Important Security Notice
    • Injecting Fake Data
    • Custom Aggregation For Analytics
    • Merging Scores for Motorcycles and Cars
  • Links
    • SDK Standard License
    • Insights-by-Sentiance Application
    • Insights-by-Sentiance Privacy Policy
    • Journeys License
    • Technical & Organizational Measures
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On this page
  • Bundle format unrecognized, invalid, or unsuitable
  • Error: Undefined symbols for architecture arm64
  • Bundled model for XXX is incompatible
  1. Important topics
  2. SDK
  3. Troubleshooting

iOS

Bundle format unrecognized, invalid, or unsuitable

If you see an error similar to this:

.../Frameworks/SENTSDK.framework: bundle format unrecognized, invalid, or unsuitableCommand 
CodeSign failed with a nonzero exit code

Please follow the steps below:

  1. Go to Xcode menu bar and select File > Project Settings (or Workspace Settings).

  2. Under Per-User Workspace Settings, find the shortcut to DerivedData folder and open it via Finder.

  3. Remove the entire content of the folder and empty the Trash.

  4. Restart Xcode.

  5. Select the workspace (or xcodeproj) file in Xcode project navigator.

  6. Select your target and then Build Phases.

  7. Under Link Binary with Libraries, select “+” and add the SENTSDK.framework file to the list.

  8. Go to the General tab and make sure “SENTSDK.framework” is added with the Do Not Embed option.

Some Xcode projects with certain configuration combinations might require these additional steps below to successfully fix the issue:

  1. Go to Xcode menu bar and select File > Project Settings (or Workspace Settings).

  2. Go to Shared Workspace Settings > Build System and switch to Legacy Build System.

  3. Go to Per-User Workspace Settings > Build System and switch to Legacy Build System.

Error: Undefined symbols for architecture arm64

If you see an error similar to this:

"Undefined symbols for architecture arm64:
  "OBJC_CLASS$_CXCallObserver", referenced from:
      objc-class-ref in SENTSDK(SENTCallHandler.o)
ld: symbol(s) not found for architecture arm64 "
  1. Go to your Project

  2. Select your Target

  3. Go to Build Phases

  4. Open Link Binary With Libraries

  5. Press + to Add the SENTSDK.framework (use Add Other button if needed)

Bundled model for XXX is incompatible

After updating the Sentiance SDK, if you see an error similar to this:

`*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Bundled model for CrashDetector is incompatible'

It means your build directory is not clean, and Xcode is merging old and new SDK bundle data. Clean your Xcode DerivedData directory to fix it.

PreviousAndroidNextChangelog

Last updated 1 year ago

It means that framework is not included. Please check or simply:

step 1 in the iOS Quick start