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SentianceInsights-Control-TowerLegacy DocsImportant Security Notice
  • Introduction
  • Integrating the SDK
    • Getting Started
    • Android Quick Start
      • 1. Including the SDK
      • 2. Initialization
      • 3. User Creation
      • 4. Enabling Detections
      • 5. SDK Status Updates
      • 6. Permissions
      • 7. Additional Requirements
    • iOS Quick Start
      • 1. Including the SDK
        • Using CocoaPods
        • Using Carthage
        • Using Swift Package Manager
        • Manual Integration
      • 2. Project Settings
      • 3. Initialization
      • 4. User Creation
      • 5. Enabling Detections
      • 6. SDK Status Updates
      • 7. Permissions
      • 8. Additional Requirements
    • React Native Quick Start
      • 1. Including the SDK
      • 2. Configuration
      • 3. Initialization
      • 4. User Creation
      • 5. Enabling Detections
      • 6. SDK Status Updates
    • Flutter Quick Start
      • 1. Including the SDK
      • 2. Configuration
      • 3. Initialization
      • 4. User Creation
      • 5. Enabling Detections
      • 6. SDK Status Updates
    • What Comes After Integration
    • Integration (FAQ)
    • Detections (FAQ)
  • Sentiance Insights
    • Overview of Sentiance Insights
      • Driving Insights
        • Transports
        • Driving Events and Scores
        • Car Crashes
      • Mobility and Lifestyle Insights
        • Visit Essentials
        • User Segmentation
    • Engagement
      • User Adaptive Score
      • Streaks
      • Challenges
      • Reward System
      • Communication Campaign
      • Social Groups
        • Technical Details
    • Accessing Sentiance Insights
      • via On Device API
      • via Cloud API
      • via Firehose - Realtime Messages
      • via Offloads
  • FAQ
    • Security, Privacy and Terms of Service (FAQ)
  • Important topics
    • SDK
      • Appendix
        • Android
          • Android 10 Update Behavior
          • Android Battery Optimization
          • Artifacts & Dependencies
          • Manifest Permissions
          • Notification Management
          • Sample Notification
          • Supported API Levels
        • iOS
          • App Store Privacy Section
          • App Store Release
          • Apple Privacy Manifest
          • ARM Simulator Support
          • Dependencies
          • iOS 13 permission changes
          • Supported iOS Versions & Architectures
          • Swift Support
          • v5.x Framework Files
          • v6.x Framework Files
        • Controlled Detections
          • Automatic Detections
          • Automatic Detections with Forced Trips
          • Controlled Trips Only
          • Checking Trip Status
        • Control Sending Data
        • Custom User Metadata
        • Detecting Vehicle Crashes
        • Feature Production Readiness
        • Migration Guide
          • Android
          • iOS
          • React Native
          • Flutter
        • On-Device Features
        • React Native
        • SDK Initialization
        • User Access Token
        • User Creation
        • User Linking
        • Xamarin
      • API Reference
        • Android
          • AsyncInitializationError
          • AsyncInitializationResult
          • DateTime
          • DetectionStatus
          • DisableDetectionsError
          • DisableDetectionsResult
          • Driving Insights
            • CallWhileMovingEvent
            • DrivingInsight
            • DrivingInsightsApi
            • DrivingInsightsReadyListener
            • HarshDrivingEvent
              • Type
            • PhoneUsageEvent
            • SafetyScores
            • SafetyScoreRequestParameters
              • Builder
              • OccupantRoles
              • Period
              • TransportModes
            • SpeedingEvent
          • Smart Geofences
            • DetectionMode
            • SmartGeofence
            • SmartGeofenceApi
            • SmartGeofenceEvent
              • Type
            • SmartGeofenceEventListener
            • SmartGeofencesRefreshError
              • SmartGeofencesRefreshFailureReason
            • SmartGeofencesRefreshResult
          • EnableDetectionsError
            • EnableDetectionsFailureReason
          • EnableDetectionsResult
          • EventTimeline
            • EventType
            • TransportMode
            • Event
              • OffTheGridEvent
              • StationaryEvent
              • TransportEvent
              • UnknownEvent
            • EventTimelineUpdateListener
            • EventTimelineApi
            • OccupantRole
            • Venue
              • VenueType
              • VenueSignificance
          • Feedback
            • FeedbackApi
            • OccupantRoleFeedback
            • OccupantRoleFeedbackResult
          • GeoLocation
          • InitializationResult
            • InitializationFailureReason
          • InitState
          • MetaUserLinker
          • MetaUserLinkerAsync
          • MetaUserLinkerCallback
          • OnInitCallback
            • InitIssue
          • OnSdkStatusUpdateHandler
          • OnStartFinishedHandler
          • PendingOperation
            • OnSuccessListener
            • OnFailureListener
            • OnFailureListener
            • OnCompleteListener
          • ResetCallback
            • ResetCallback.ResetFailureReason
          • ResetError
            • ResetFailureReason
          • ResetResult
          • SdkConfig
            • LocationPermission
            • Builder
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            • LocationSetting
            • Quota Status
            • StartStatus
          • SdkStatusUpdateListener
          • Sentiance
          • SentianceOptions
            • SentianceOptions.Builder
          • StartTripError
            • StartTripFailureReason
          • StartTripResult
          • StationaryInfo
          • StopTripError
            • StopTripFailureReason
          • StopTripResult
          • SubmitDetectionsCallback
          • SubmitDetectionsError
            • SubmitDetectionsFailureReason
          • SubmitDetectionsResult
          • Token
          • TokenResultCallback
          • TransmittableDataType
          • Transport Sessions
            • SensorDataChunk
            • TransportSession
            • TransportSessionApi
            • TransportSessionListener
          • Trip
            • StartTripCallback
            • StopTripCallback
            • TransportMode
            • TripTimeoutListener
            • TripType
          • TripInfo
          • UserAccessTokenError
            • UserAccessTokenFailureReason
          • UserActivity
          • UserActivityListener
          • UserActivityType
          • UserContext
            • Attribute
            • Segment
              • SegmentCategory
              • SegmentSubcategory
              • SegmentType
            • SemanticTime
          • UserContextApi
            • RequestUserContextFailureReason
            • RequestUserContextError
            • UserContextUpdateCriteria
            • UserContextUpdateListener
          • UserCreationError
            • UserCreationFailureReason
          • UserCreationOptions
            • UserCreationOptions.Builder
          • UserCreationResult
            • UserInfo
          • UserLinker
          • UserLinkerAsync
          • UserLinkerCallback
          • UserLinkingError
            • UserLinkingFailureReason
          • UserLinkingResult
          • VehicleCrashDetection
            • CrashDetectionApi
            • CrashDetectionState
            • VehicleCrashDiagnostic
            • VehicleCrashEvent
            • VehicleCrashDiagnosticListener
            • VehicleCrashListener
            • VehicleCrashSeverity
          • Waypoint
        • iOS
          • Detections
            • Enable Detections
            • Disable Detections
          • Driving Insights
            • SENTCallWhileMovingEvent
            • SENTDrivingInsights
            • SENTDrivingInsightsReadyDelegate
            • SENTHarshDrivingEvent
              • HarshDrivingEventType
            • SENTPhoneUsageEvent
            • SENTSpeedingEvent
            • SENTSafetyScores
            • SafetyScoreRequestParameters
              • SafetyScoreRequestOccupantRoleOption
              • SafetyScoreRequestPeriod
              • SafetyScoreRequestTransportModeOption
          • Event Timeline
            • EventTimelineDelegate
            • SENTOccupantRole
            • SENTTimelineEvent
              • SENTOffTheGridEvent
              • SENTStationaryEvent
              • SENTTransportEvent
              • SENTUnknownEvent
            • SENTTimelineEventType
            • SENTTimelineTransportMode
            • SENTVenue
            • SENTVenueSignificance
            • SENTVenueType
          • Feedback
            • SENTFeedback
            • SENTOccupantRoleFeedback
            • SENTOccupantRoleFeedbackResult
          • SENTCompletionHandlers
          • SENTConfig
          • SENTDate
          • SENTGeolocation
          • SENTAsyncInitializationCompletionHandler
          • SENTAsyncInitializationError
          • SENTAsyncInitializationResult
          • Sentiance
          • SENTInitializationResult
          • SENTOptions
            • SENTOptionsInitPurpose
          • SENTPublicDefinitions
          • SENTSDKStatus
          • SENTToken
          • SENTTransmittableDataType
          • SENTUserActivity
          • SENTVehicleCrashDetectionState
          • SENTVehicleCrashDiagnostic
          • SENTVehicleCrashEvent
            • SENTVehicleCrashSeverity
          • SENTWaypoint
          • Smart Geofences
            • SENTSmartGeofencesRefreshHandler
            • SmartGeofenceDetectionMode
            • SmartGeofencesRefreshError
              • SmartGeofencesRefreshFailureReason
            • SmartGeofencesRefreshResult
            • SmartGeofence
            • SmartGeofenceEvent
              • SmartGeofenceEventType
            • SmartGeofenceEventDelegate
          • Transport Sessions
            • SENTAccelerometerDataIterator
            • SENTLocationDataIterator
            • SENTSensorDataChunk
            • SENTTransportSession
          • User Context
            • SENTAttribute
            • SENTRequestUserContextCompletionHandler
            • SENTRequestUserContextError
            • SENTRequestUserContextFailureReason
            • SENTSegment
              • SENTSegmentCategory
              • SENTSegmentSubCategory
              • SENTSegmentType
            • SENTSemanticTime
            • SENTUserContext
            • SENTUserContextDelegate
            • SENTUserContextUpdateCriteria
          • User Creation & Linking
            • SENTUserInfo
            • User Creation
              • SENTUserCreationResult
              • SENTUserCreationFailureReason
              • SENTUserCreationError
              • SENTUserCreationCompletionHandler
              • SENTUserCreationOptions
            • User Linking
              • SENTNoOpUserLinker
              • SENTUserLinkingResult
              • SENTUserLinkingFailureReason
              • SENTUserLinkingError
              • SENTUserLinkingCompletionHandler
              • SENTUserLinker
        • React Native
          • core
            • Definitions
            • Examples
          • crash-detection
            • Definitions
            • Examples
          • driving-insights
            • Definitions
            • Examples
          • smart-geofences
            • Definitions
            • Examples
          • event-timeline
            • Definitions
            • Examples
          • legacy
            • Definitions
            • Examples
          • user-context
            • Definitions
            • Examples
        • Flutter
      • Battery Optimization on Android
      • How To
        • Check the Location Permissions
        • Utilize the Event Timeline API
        • Utilize the Driving Insights API
        • Utilize the User Context API
        • Utilize the Smart Geofences API
      • Troubleshooting
        • Android
        • iOS
      • Changelog
        • Android
        • iOS
        • React Native
        • Flutter
    • Authentication and Authorization
    • User Creation (via Authentication Code)
    • User Deletion
    • PlayStore Location Access Review
    • Privacy Report & Dashboard
    • Crash Detection
    • Important Security Notice
    • Injecting Fake Data
    • Custom Aggregation For Analytics
    • Merging Scores for Motorcycles and Cars
  • Links
    • SDK Standard License
    • Insights-by-Sentiance Application
    • Insights-by-Sentiance Privacy Policy
    • Journeys License
    • Technical & Organizational Measures
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On this page
  • Available features
  • Querying the platform
  • Sample Wireframe
  1. Sentiance Insights

Engagement

PreviousUser SegmentationNextUser Adaptive Score

Last updated 6 months ago

The Engagement product offering sits on top of Sentiance's Insights and can used to build coaching modules to increase user engagement and retention in your applications.

In the Engagement section of documentation, 'trip' and 'transport' both refer to a journey someone takes, whether it's by walking, driving, or biking. We use these terms interchangeably to keep the language consistent and adaptable to different modes of travel

Available features

The Engagement platform contains the following features. All features can be implemented separately, or together with any of the other features.

Select a feature to discover more details and learn how to integrate it.

  • : Adapts to individual user behavior to provide scores.

  • : Encourages better driving habits by rewarding users for consistent safe driving behaviors

  • : Engages users with driving-related challenges, designed to promote safer driving practices and improve overall driving behavior through engaging and goal-oriented tasks

  • : Awards users with visual tokens of achievement for completing specific milestones or activities.

  • : Engages users with targeted messages and notifications, enhancing interaction and retention.

  • : Enables users to connect with others by sharing live locations, managing points of interest, and participating in behaviour comparison within private, invitation-only groups

  • Transport Scores: Offers detailed insights based on transportation behavior, including adaptive scores, focused scores, etc., aimed at enhancing understanding and improvement of driving and transportation habits.

  • Event Logs (Engagement): Allows users to submit logs, with some logs carrying special meanings related to the operation of the other engagement features,

Querying the platform

Just like the rest of the cloud platform, the engagement features can be accessed and queried through our GraphQL (GQL) API. All engagement features can be queried through our GraphQL (GQL) API, specifically through the subquery at path user.engagement

query User($user_id: String) {
  user(user_id: $user_id) {
    engagement {
      // Specify the engagement feature and details you wish to query
    }
  }
}

Sample Wireframe


Additional helpful links

User Adaptive Score
Streaks
Challenges
Reward System
Communication Campaigns
Social Groups
Accessing via the Cloud API
Sentiance Graphql V4
Sentiance Graphql V4 > Engagement